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Privacy Policy

1 Introduction

Our company recognizes the importance of protecting the personal data of users of its website. During your visit to our website and in order to order products, but also to ensure the possibility of contacting you, so that we can inform you about our new products, you may be asked to provide information that concerns you (name, address, number telephone, email, etc.). Our company complies with current Greek and EU legislation and uses all necessary measures for the security of your personal data.

2. What personal data do we collect about you?

2.1 Name / Company name. We collect the names (surname, surname) and the surnames of our customers and the names of the contact persons of our customers when they express their interest in our services or subscribe to our newsletter or participate in our competitions and promotions actions.

2.2. Email address. We collect the email address of our customers and the contact persons of our customers when they express their interest in our services or when they subscribe to our newsletter or participate in our competitions and promotions.

2.3. Postal address. We collect the home or headquarters address of our customers for the purpose of invoicing and sending the products and the relevant documents.

2.4. Other contact details. We collect other contact information, such as the telephone number of our customers or the contact persons of our customers, in order to provide our services better and faster.

2.5. Pricing details. We collect the data of our customers that are necessary for the invoicing of our services, such as the VAT number and the name of the Tax Office.

2.6. We try to minimize the risk of your rights and freedoms by not collecting sensitive personal data concerning you.

3. How do we collect your personal data?

We collect your personal data when you express your interest in our services, for example when you make purchases from our e-shop or when you subscribe to our newsletter or when you participate in our competitions and promotions. We do not sell your personal data to anyone.

4. How do we use (process) your personal data?

We use your personal data for the following purposes:

4.1. Provision of our products and services.

4.2. Marketing and / or promotional activities, such as participation in contests or emails, SMS, which we send periodically to those who have subscribed to our newsletter. Each newsletter gives the recipient the opportunity to state that he does not wish to receive other newsletters from us, by clicking on the option ‘Unsubscribe’,

5. Retention time of your personal data

5.1. We retain your personal data for the duration of our transaction. We keep the personal data of our customers and consumers for at least fifteen (15) years in order to be able to fulfill our obligation to maintain accurate records for tax or other administrative authorities.

5.2. We retain the personal data of the persons who subscribed to the newsletters (and / or our promotions) until such persons declare to us that they no longer wish to receive newsletters and / or promotional material from us.

6. Guarantees we receive for the protection of your data
When you provide us with your personal information, we take steps to ensure that it is kept secure. In order to protect your personal data, we take physical, technical and organizational measures to protect them. We update and control the security technology we use on an ongoing basis.We restrict access to your personal data to only those employees who need to be aware of it in order to provide benefits or services to you. In addition, we educate employees about the importance of confidentiality and the confidentiality and security of your personal data.

7. When and how do we pass on your personal information to others?
As part of our activities, we use third party providers who provide services on our behalf. So we may need to share your personal information with them. However, we only share with you your personal data that is necessary to provide the services we request.

8. Your rights
You have the right to request access to your personal data, which we process. In addition, you have the following rights:

8.1. Right to correct or delete (in some cases) your personal data.
8.2. Right to restrict the processing or objection to the processing of your personal data.
8.3. In cases where we process your personal data based on your consent, you also have the right to revoke your consent at any time, without prejudice to the legality of the processing for the period prior to the withdrawal of your consent. Finally, you have the right to file a complaint to the competent Greek independent authority, which is the Personal Data Protection Authority (

9. Transfer of personal data outside the EU
The personal data we collect from you is not transmitted or processed outside the European Union.

10. Use of cookies
We use cookies (small text files stored on your device while browsing the internet) to support our website and to provide web services. Cookies are small text files that are stored by a website in a browser and can then be retrieved to identify the browser the next time they visit the website.

However, cookies never contain personal information, which could allow anyone to contact the visitor of the website such as. e-mail, etc., and can be removed at any time. We use cookies for the best possible operation of our website, your proper browsing, connection and movement of pages as well as for the provision of advertising content based on your interests and needs.

We also use cookies to analyze how visitors use, how they browse or if they encounter a problem to correct it as well as to improve the structure and content of
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